1. Information We Collect
At Naturicare Wellness Pvt. Ltd., we prioritize the confidentiality of your health data. We collect information through three primary touchpoints:
- Assessment Responses: Lifestyle habits, sleep metrics, energy levels, stress indicators, and gut health biomarkers submitted during assessments.
- Account Details: Full name, email address, mobile number (+91), and shipping address.
- Order & Payment Logs: Payment status (processed via encrypted gateways like Razorpay/PhonePe) and shipping delivery logs.
2. Health & Biomarker Encryption
🔒 Zero Data Selling Guarantee: Your diagnostic assessment answers are strictly encrypted using 256-bit SSL encryption. We never sell, rent, or trade your personal health data to third-party advertisers or insurance companies.
All score calculations and biomarker profiles stored in your Member Workspace are isolated and accessible only by you and your authorized wellness team.
3. How We Use Your Data
We process your data strictly to:
- Calculate your personalized Naturicare Recovery Score and sub-biomarker breakdowns.
- Deliver your 30-Day Recovery Journey routines and daily lifestyle recommendations.
- Fulfill order shipments and send tracking updates via SMS / WhatsApp.
- Invite you to live expert webinars with certified nutritionists.
4. Third-Party Partners & Logistics
We share minimal essential data only with trusted partners required to fulfill services:
- Courier Logistics: Name, shipping address, and phone number shared with partners like Bluedart/Delhivery for order delivery.
- Payment Processors: Transaction tokens shared securely with PCI-DSS compliant gateways (Razorpay).
5. Your Rights & Data Erasure
Under Indian Data Protection laws, you retain full ownership of your data. You may request a complete export or permanent deletion of your assessment history at any time by emailing privacy@naturicare.in.